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Frequently Asked Questions

What is your shipping policy?

Shipping Policies & Information

To view our shipping policy, click here.

What type of payment methods do you accept?

Payment Methods & Information

We accept the following payment methods:
Credit cards
Debit cards
PayPal
At this time, we do not accept offline payments.

What is your refund & return policy?

Return & Exchange Policy and Info

To view our refund policy, click here.

What is your privacy policy?

Our privacy policy can be found by visiting mybestfriendmo.com/privacy-policy/.

What measures are you taking to protect customers from COVID-19?

COVID-19 Safety Precautions & Info

MOmentum Books, LLC is committed to providing a safe environment for staff as well as safety to our customers.
According to the World Health Organization (“WHO”), the chances of contracting COVID-19 from an inanimate object are very low. However, MOmentum Books, LLC is constantly monitoring the situation (and any official advice issued in connection with the same) and MOmentum Books, LLC is taking sensible measures to protect customers and staff. We suggest you review the WHO website for latest advice in this regard.
Specifically, in respect of the threat of COVID-19, additional measures implemented by MOmentum Books, LLC currently include the following:
All MOmentum Books, LLC employees have received additional education and training on hand hygiene and we have deployed additional hand sanitizers throughout all workplaces.
We are adhering to government guidelines and supporting employees who need to self-isolate for 14 days, should they have any concerns or show flu-like symptoms, have a high temperature or a persistent cough.
In addition, we are taking extra precautions on reducing any touch and transmission points throughout all MOmentum Books, LLC premises and workplaces.

Who designs and maintains your website?

The website, Facebook page, and ecommerce are all designed and maintained by Blake Williams. He can be contacted via LinkedIn, Twitter, or by email.